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PROCESS FLOW CHART

INTRODUCTION

bulletDo you have a graphic representation of your processes?
bulletDo your staff between departments (e.g. QA and Production) have the same understanding of process flow?
bulletDo you have all test / QC points in processes clearly defined?
bulletDo you train new staff on using flow charts to identify work methods and procedures?
bulletDo you use a flow chart to locate a problem in the process?

Process Flow Chart (PFC) is a method to allow people to understand the sequence of events that leads to the finished product or service. A PFC shows the inter-dependencies between events and allow members to visualize the individual activities of a process or service. A PFC can significantly reduce verbose explanatory notes with greater accuracy.

BENEFITS OF ATTENDING THE COURSE

The course enables the delegates to:
bulletUnderstand the importance of Process Flow Chart.
bulletLearn to draw Process Flow Charts (e.g. Block diagrams, Manufacturing Flow charts, Fault Tree, etc.).
bulletBuild decision rules into Process Flow Charts so that there are no gaps in decision.
bulletReduce lengthy written procedures to crisp flow charts with short description.
bulletIntegrate Process Flow Charts into routine team presentations, discussion and development processes.

WHO SHOULD ATTEND

PFC is fundamental to the clarity of thought processes. It will be most appropriate for those involved in Design, R&D, Reliability, Maintenance, Quality, Engineering, Manufacturing and Production. Teams are encouraged to attend for maximum benefit.

BRIEF COURSE OUTLINE

 
Day 1 AM Day 1 PM
What is PFC
bulletWhat is PFC
bulletBenefits of using PFC
bulletExamples of flow charts

Using different types of Process Flow Charts

bulletService Flow Chart
bulletManufacturing Flow Chart
bulletFault Tree
bulletBlock Diagram
Drawing a Process Flow Chart
bulletDefine the problem
bulletFind a solution
bulletDraw the flow chart
bulletCheck the flow
bulletRefine the flow
Day 2 AM Day 2 PM
Flow Charting lengthy descriptions
bulletForm a team with at least 1 QA and 1 Production staff
bulletIdentify a length descriptive production procedure
bulletStudy the process
bulletDiscuss if the process is correct
bulletDraw a Process Flow Chart for the procedure
bulletDiscuss the merits of the Process Flow Chart over the Descriptive procedure.
Review of Company Flow Chart
bulletIdentify a problem area in your organization
bulletStudy the efficiency of the process
bulletCan this process be improved?
bulletDiscuss (using flow charts) how the process may be improved

Ending

bulletSummary of Process Flow Chart
bulletOpen discussion
bulletConclusion

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Last modified: 11/13/03.