7 QC TOOLS
INTRODUCTION
 | Is your organization fire fighting with its product and service delivery? |
| Are you producing rejects and scrap? |
| Are you meeting your customer specifications? |
| Can you hold the gains of your quality improvements? |
| Do your operators have a poor morale? |
7QCT is fundamental for Continuous Improvement and is delivered in
a take-back-and-do approach. This course will show the delegates
the basics of teamwork and problem solving. This course will ensure all
team members have a unified approach to problem solving. Although this
course appears simple, unless delegates have the same approach, there will
be undue waste of time since employees cannot agree on a common method
of problem solving. The course shows how the 7 QC Tools are used in problem
solving through Quality Circles. Delegates should find immediate applications
for 7 QC Tools.
BENEFITS OF ATTENDING THE
COURSE
The course enables the delegates to:
| Learn and practice the use of the 7 QC tools
 | Understand and use the Check / Tally Charts |
| Understand and use Process Flow Charts |
| Understand and use Trend and Bar Charts |
| Understand and use Cause - Effect Diagrams |
| Understand and use Pareto Analysis |
| Understand and use Scatter Diagrams |
| Understand and use Control Charts |
|
| Collect and use factual information in a scientific way |
| Work in teams to solve problems for mutual and company wide benefits |
| Use effective problem solving methods to increase productivity and cooperation |
| Make presentations of their success to peers and management |
WHO SHOULD ATTEND
7 QCTools are used to Continuous Improvement. It will be appropriate
company wide and particularly for those involved in Marketing, Finance,
Sales, Manufacturing, Production and Service. Teams are encouraged to attend
for maximum benefit.
BRIEF COURSE OUTLINE
| 
